The only tracking cookies we use are for Google Analytics - enabling this cookie allows us to improve our website by collecting usage data. No personal details are collecting. If you wish to read more about Google cookies visit this link At Chocolate Falls your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. However, we Chocolate Falls do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.
How Do We Use the Information We Collect? When you become a Chocolate Falls member, we ask you to fill out a form that requests your name, address and e-mail address. Chocolate Falls will use this data to enable us to deliver your order. Your telephone number will be passed on to the courier in case they need to call you. If giving a mobile the courier will text you with a delivery time slot. For tax purposes we keep your data for a minimum of 7 years. If you have not placed an order and do not plan to then by request I can delete your data. Any subscribers who have not placed an order in the last 24 months will have their data deleted. Your name and address information is used solely to process orders. This information will NEVER be sold, given, rented or traded to others. Refer-A-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Chocolate Falls does not store this information and uses it for the sole purpose of sending this one-time email. Our Use of Log Files When you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information. Site Security All Chocolate Falls employees take your personal information very seriously. Access to member personal information is limited to Bryden McKinnie, Chocolate Falls owner.
The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL. Correcting/Updating Your Personal Information After becoming a Chocolate Falls subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.
In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from Chocolate Falls.
Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website. Supplementation We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.